Learning Outcomes for Child Care Administration

Lesson 1: The Director as Personnel Manager, Part I

After completing Lesson 1, you will be able to:

  • identify the scope of the job of director of an early childhood program.
  • describe effective written personnel policies and adequate personnel policy statements.
  • describe the importance of the interviewing and hiring process and appropriate interview techniques on the success of an early childhood program.
  • describe the importance of developing staff strengths through staff development activities.

Lesson 2: The Director as Personnel Manager, Part II 

After completing Lesson 2, you will be able to:

  • describe strategies for communicating effectively with staff members.
  • name strategies for increasing staff members’ job satisfaction and performance.
  • identify techniques for conducting effective staff meetings.
  • describe techniques for effective staff evaluation.

Lesson 3: The Director as Problem Solver

After completing Lesson 3, you will be able to:

  • describe the value and techniques of building a team attitude among staff members.
  • identify techniques for effective problem solving.
  • name strategies for turning problem makers into problem solvers.
  • identify techniques for managing change within an early childhood facility.

Lesson 4: The Director’s Financial and Board Responsibilities 

After completing Lesson 4, you will be able to:

  • describe the basic components of financial planning.
  • name general rules regarding keeping business accounts.
  • identify the role of an early childhood facility’s board of directors.
  • list differences in the perspectives of the board of directors, the director, and the staff.
  • describe strategies to improve communication between the early childhood facility director and the board of directors.
  • identify the responsibilities of early childhood staff members as defined by the NAEYC Code of Ethical Conduct.

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