Understanding Each Other: Communicating with Families, Staff and Your Community
Course Description:
Written for all childcare providers, this course will help you improve your verbal, written, and nonverbal communication skills to ensure effective and positive communication with families, staff, and the community. Includes sections on listening skills, problem-solving skills, communication to prevent and resolve conflict, parent conferences, and ways to give and receive feedback. See the course topics listed below for more information on what is covered.
Learning Outcomes:
After completing Understanding Each Other: Communicating with Families, Staff and Your Community you will be able to identify components of effective verbal and written communication; recognize how to use expressive and receptive nonverbal communication effectively; and describe how to use communication to foster positive relationships and solve problems in your early childhood community. Read more.
NAC: The NECPA Commission, Inc. has approved this educational program as meeting the criteria for continuing education for the
National Administrator Credential.
Topics Covered in Understanding Each Other: Families, Staff and Community:
- The components of effective verbal and written communication
- Skills for effective listening
- Problem-solving skills
- Characteristics of and ways to ensure a positive, productive teacher–parent relationship
- How to plan and conduct parent conferences
- Tips on working well as a team member
- How to give effective feedback
- How to receive feedback gracefully
- How peer coaching works and how to implement a peer coaching program
Prerequisites: Must be able to fluently read and write English.
Instructional methodology: Read written material, view videos, listen to audio segments.
Assessment methods: Multiple choice quiz and written assignments.
Comments on Understanding Each Other: Families, Staff and Community:
Everything went very well. I really learned a lot from your program. I will be recommending your course to the other teachers and instructors at the preschool where I work. Your fees are reasonable and your response time is very prompt. I want to thank you for such a convenient program and I look forward to also doing my CDA course with you guys. - Brandywine, Maryland
Care Courses currently offers over 30 professional development courses and one non-credit training tutorial on the CDA process. All courses offer clock hours and an official online certificate of completion. The free CDA tutorial does not offer clock hours or a certificate.
Care Courses' course tuition entitles one person to receive the clock hours granted by a course upon successful completion. Bundle pricing covers tuition for all the courses included in a bundle.
To receive the CEUs and Clock Hours for a course, you must adhere to and sign our honor code, follow directions on written assignments and show comprehension of the course content. You must make 70% or better on all course quizzes. Less than 70% will result in trainer review and evaluation. If review indicates the need for discussion, you will be informed that you must speak with a trainer. You will be given a second chance to make 70% or better. Should you fail to do so, you will receive a letter indicating that you did not pass the course and may not retake the course for 12 months.
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