Care Courses Testimonials

Care Courses Return & Refund Policy


Online Courses

  • Online courses that have not been activated in a Care Courses account are eligible for refunds within 30 days of the purchase date. Online courses that have been activated in a Care Courses account are not refundable.
  • For technical support and questions please call us at 1-800-685-7610 or email techsupport@carecourses.com
  • We will work with you to solve technical issues with your courses.

CourseBooks

  • If you need to make a return it is very important that you call us at 1-800-685-7610 to request your return authorization number. 
  • Packages without proper return authorization will not qualify for refunds.
  • Returned packages must contain a copy of the invoice and return postage is paid by customer.
  • We recommend that you use certified mail to return your books to us.
  • Returns must be made within 30 days of the shipping date listed on your invoice.  
  • All returns are subject to a minimum 15% processing fee.
  • Shipping charges are not refundable.
  • Returned courses must be in re-saleable original condition.
  • Damaged or incomplete books may not qualify for refunds.
  • Refunds for CDA or other discounted sets are only given for the complete, unused sets.  
  • Send returns via the US Postal Service to our P.O. Box. Call for our physical address for returns via UPS or FedEx.