Hiring and Supervising Qualified Staff in Child Care

4 Clock Hours / 0.4 CEUs / $30.00

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Course Description

This course is designed for administrators, directors, and anyone responsible for hiring and supervising staff in an early childhood program.

In this course you will learn how to conduct effective interviews and identify qualified candidates. This course covers employee benefits, appropriate personnel policies, types of supervision, corrective feedback, performance evaluation standards, and staff retention strategies.

See the learning outcomes and course topics below for more information on what is covered.

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Course formats

This course is offered in our fully online format. Click here to learn more about Care Courses' training formats.

Acceptance information

This course is accepted in Alabama, Alaska, Arkansas, Colorado, Connecticut, Delaware, Florida, Hawaii, Idaho, Indiana, Kansas, Louisiana, Maine, Massachusetts, Mississippi, New Hampshire, New Mexico, North Dakota, Oregon, South Dakota, Utah, Vermont, Virginia, Washington DC, and West Virginia.

This course is still being submitted for approval toward child care training requirements in Arizona, California, Georgia, Illinois, Iowa, Kentucky, Maryland, Michigan, Minnesota, Missouri, New Jersey, Nevada, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Washington State, Wisconsin, and Wyoming.

Learning outcomes

After completing Hiring and Supervising Qualified Staff in Child Care you will be able to recognize characteristics of qualified staff; identify how to effectively interview and hire; describe personnel policies and employee benefits; and discuss supervision, performance evaluation, and staff retention strategies.

Topics covered

  • Characteristics of qualified staff
  • Requirements and responsibilities of different roles
  • Appropriate questions to ask during interviews
  • Working interviews
  • Staff scheduling
  • New employee orientation
  • Personnel policies
  • Mandatory and discretionary benefits
  • Types of supervision
  • Reflective supervision
  • Types of feedback
  • Performance evaluations


Must be able to fluently read and write English.

Instructional methodology

Read written material, view videos, and listen to audio segments.

Assessment methods

Multiple choice quiz and written assignments.

Completion deadline

This training expires 12 months from the date of purchase. Courses must be successfully completed by their expiration date in order for the student to receive a certificate.

Care Courses information

Care Courses has free unlimited assistance! Call us: 1-800-685-7610, Monday through Friday, 9-5 ET for help with your training or for billing and technical support questions. Or email us days, evenings and weekends: info@CareCourses.com, billing@CareCourses.com, or techsupport@CareCourses.com. Our friendly support team is here to help!

Care Courses currently offers over 40 professional development courses and one non-credit training tutorial on the CDA process. All courses offer clock hours and an official online certificate of completion. The free CDA tutorial does not offer clock hours or a certificate.

Care Courses' course tuition entitles one person to receive the clock hours granted by a course upon successful completion.  Bundle pricing covers tuition for all the courses included in a bundle.

To receive the CEUs and Clock Hours for a course, you must adhere to and sign our honor code, follow directions on written assignments and show comprehension of the course content. You must make 70% or better on all course quizzes. Less than 70% will result in trainer review and evaluation. If review indicates the need for discussion, you will be informed that you must speak with a trainer. You will be given a second chance to make 70% or better. Should you fail to do so, you will receive a letter indicating that you did not pass the course and may not retake the course for 12 months.

Clock hours and CEUs are documented on official Care Courses certificates of completion which are accessed in the My Courses area of your account.

More information on how Care Courses works can be found on our training process page. For a video tutorial of our online course portal, please visit our course navigation video.

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