Creating Positive Workplace Environments in Child Care
Leadership-focused training to help directors and supervisors build supportive, collaborative workplaces.
Course Overview
This course is designed for directors and other supervisors in early childhood programs.
In this course, you will learn ways to promote a positive, supportive workplace environment that enhances staff effectiveness and children’s learning. Topics include the influence of administrators’ attitudes and actions on workplace climate; strategies for preventing and addressing common problems; approaches for helping employees cope with change; and practical tools to strengthen staff collaboration, supervision, and morale. The course also provides guidance on preparing for difficult situations and making use of substitute teachers effectively.
See the course learning outcomes and topics below for more on what you will learn.
This course is offered in our online format and includes audio narration in most course sections:Acceptance information
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This course is accepted in the following states except as noted otherwise:
- Alabama
- Alaska
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Delaware
- Florida
- Georgia
- Hawaii
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky [not yet approved]
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Ohio [not yet approved]
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island [not yet approved]
- South Carolina [not yet approved]
- South Dakota
- Tennessee [not yet approved]
- Texas
- Utah
- Vermont
- Virginia
- Washington
- Washington, DC
- West Virginia
- Wisconsin
- Wyoming
For state-specific information, see our State Training pages.
This course is not accepted for any special designation or category in any state.
Learning outcomes
After completing this course you will be able to:
- explain the difference between workplace climate and workplace culture in child care settings;
- identify leadership practices that build trust, communication, and consistent expectations;
- recognize factors that influence staff morale, burnout, and retention, including onboarding, relationships, and compensation;
- describe strategies to resolve conflict and support staff through change and transitions.
Topics covered
- workplace climate and workplace culture
- director leadership and setting the tone
- trust-building and psychological safety
- clear expectations, roles, and accountability
- communication systems that support consistency
- teamwork, collaboration, and shared problem-solving
- onboarding and supporting new staff
- supporting classrooms during absences and staffing changes
- conflict prevention and resolution
- burnout risk factors and practical prevention supports
- staff morale, recognition, and motivation
- compensation, equity, and workplace fairness
- supporting staff through change and transitions
- retention strategies and professional growth supports
How Care Courses® Training Works: Details & Support
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Course Details & Support
Prerequisites
- Language: Fluent reading and writing in the language of instruction (English or Spanish).
- Technology: Internet access and a web-enabled device (computer, smartphone, or tablet).
Access & Completion Deadline
- This training expires 12 months from the date of purchase.
- To receive a certificate of completion, you must successfully finish the course before the expiration date.
Learning Methods
- Read instructor-written material
- Watch videos
- Listen to audio segments
Assessments
- Multiple-choice quizzes
- Written assignments
Requirements for CEUs and Clock Hours
To earn CEUs and Clock Hours for a course, you must:
- Agree to and acknowledge our Honor Code & Policy
- Follow all instructions for written assignments
- Demonstrate comprehension of the course content
- Achieve the passing score specified in your course.
Quizzes and Assessments
- If your score falls below the passing mark, a trainer will review your work. If needed, you may be asked to speak with a trainer.
- You will have a second chance to retake any quiz or assessment.
- If you do not pass on your second attempt, contact us at info@carecourses.com. We will review your course and follow up directly.
- All quizzes are open book; all answers are found in the course material.
Certificates
- Official Care Courses certificates of completion record your clock hours and CEUs.
- Certificates are available in the My Courses area of your account.
- Please note: All course and certificate dates and times are on Eastern Time.
Getting Started
- See how our training works on the training process page.
- Watch our course navigation video for a quick tour of the online portal.
- Free Unlimited Assistance
- We’re here to help with training, billing, and technical support questions.
- Phone: 1-800-685-7610 (Mon–Fri, 9:00 a.m.–5:00 p.m. Eastern)
- Email: info@CareCourses.com or techsupport@CareCourses.com (days, evenings, and weekends)
About Care Courses
- Care Courses offers over 50 professional development courses and one non-credit training tutorial on the CDA process.
- All professional development courses include clock hours, CEUs, and an official online certificate of completion.
- (The free CDA tutorial does not offer clock hours or a certificate.)
Tuition & Bundles
- Course tuition entitles one person to receive the clock hours and CEUs granted upon successful completion.
- Bundle pricing covers tuition for all courses included in the bundle.
Policies & Requirements
