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Why use Care Courses? Because they're convenient, affordable and you learn so much!

Care Courses offers online training classes and book courses for child care providers, home visitors and parents. Use our childcare professional development clock hours for most US States continuing education inservice requirements and registries, for CDA Certification (Child Development Associate Credential), for CDA Renewal and for NAC Renewal. All our professional development courses give both Clock Hours and CEUs toward CDA Renewal. 

Our informative child care training programs can be completed anywhere and at any time. Study at home, at the park, or wherever is most convenient for you. Then go online to complete and submit your quiz. Our friendly, knowledgeable instructors offer unlimited free student support by phone or email, and are always happy to help!

Early childhood child care training can be fun, interesting, and relevant to your daily work and experience! We've been offering professional development classes for over 20 years; we love what we do and truly want to make your experience fantastic.


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Understanding Each Other: Communicating with Families, Staff and Your Community

9 Clock Hours / 0.9 CEUs

Understanding Each Other
Understanding Each Other Course Description:

Written for all childcare providers, this course will help you improve your verbal, written, and nonverbal language skills to ensure effective and positive communication with families, staff, and the community. Includes sections on listening skills, problem-solving skills, communication to prevent and resolve conflict, parent-teacher conferences, and ways to give and receive feedback. See the course topics listed below for more information on what is covered.

Learning Outcomes: After completing Understanding Each Other: Communicating with Families, Staff and Your Community you will be able to identify components of effective verbal and written communication; recognize how to use expressive and receptive nonverbal communication effectively; and describe how to use communication to foster positive relationships and solve problems in your early childhood community. Read more.


Course Formats
Course IDCourse FormatCourse LanguageClock HoursTraditional CEUsQuantityTuition 
UEO-13N9 CourseBook English90.9 $46.00
UEO-23N9 Online Course English90.9 $46.00

 

Please note: You need only ONE of the formats listed above. Choose either CourseBook OR Online Course format.

Core of Knowledge/Core Competency/Training Category Info Pages: Alabama, Colorado, Idaho, Maryland, Massachusetts, MinnesotaMissouri, New Jersey, New Mexico, New YorkOregon, Vermont, Washington State and Wisconsin

Attention Maryland Students: You may use this course for Maryland's 9-clock-hour training requirement in communicating with staff, parents, and the public.

Attention New York Students: Check here for New York specific clock hours for this course.

NAC: The NECPA Commission, Inc. has approved this educational program as meeting the criteria for continuing education for the National Administrator Credential.

Topics Covered in Understanding Each Other: Families, Staff and Community:
  • The components of effective verbal and written communication 
  • Skills for effective listening 
  • Problem-solving skills 
  • Characteristics of and ways to ensure a positive, productive teacher–parent relationship
  • How to plan and conduct parent conferences 
  • Tips on working well as a team member 
  • How to give effective feedback 
  • How to receive feedback gracefully 
  • How peer coaching works and how to implement a peer coaching program
Prerequisites: Must be able to fluently read English.

Instructional methodology: 
Read written material; view videos; listen to audio segments.

Assessment methods: Final Course Multiple Choice Quiz and Short Essay Assignments.

Comments on Understanding Each Other: Families, Staff and Community:

"Everything went very well. I really learned a lot from your program [Understanding Each Other: Families, Staff and Community]. I will be recommending your course to the other teachers and instructors at the preschool where I work. Your fees are reasonable and your response time is very prompt. I want to thank you for such a convenient program and I look forward to also doing my CDA course with you guys." - Brandywine, Maryland


Care Courses Information:

Care Courses has free unlimited assistance! Call us: 1-800-685-7610, Monday through Friday, 9-5 ET for help with your training or for billing and technical support questions. Or email us days, evenings and weekends: info@CareCourses.com, billing@carecourses.com, or techsupport@carecourses.com. Our friendly support team is here to help!

Care Courses offers over 60 professional development courses and one non-credit training tutorial on the CDA process. All courses offer clock hours and an official mailed certificate of completion. The CDA tutorial does not offer clock hours or a certificate.

Care Courses' course tuition entitles one person to receive the clock hours granted by a course upon successful completion.  Bundle pricing covers tuition for all the courses included in a bundle.

To receive the CEUs and Clock Hours for a course, you must follow directions on written assignments and show comprehension of the course content. You must make 70% or better on all course quizzes. Less than 70% will result in trainer review and evaluation. If review indicates the need for discussion, you will be informed that you must speak with a trainer. You will be given a second chance to make 70% or better. Should you fail to do so, you will receive a letter indicating that you did not pass the course and may not retake the course for 12 months.

Clock hours and CEUs are documented on original Care Courses certificates of completion mailed through the US Post Office. All course formats receive an original mailed certificate. Once you have completed a course and submitted your answers to us you can expect to receive your certificate within 10 business days (depending on the grading & certificate option you choose).

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